Digital Payments Resources

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Industry Report

COVID-19: Making the case for robust digital financial infrastructure

In this report, the relationship between financial infrastructure and the performance of disbursement programs in their design ambition and how well they delivered is assessed.
Industry Report

Covid-19 G2P Cash-Transfer Payments

This brief highlights the role of cash transfers and digital distribution as a part of COVID-19 response in Colombia.
© © Better Than Cash Alliance / Allan Gichigi
Industry Report

G2PX: Digitizing government-to-person payments

The G2PX initiative brings global knowledge and expertise across sectors to contribute to the broader agenda of improving government-to-person payments through digitization that accelerates critical development outcomes.
© © GSMA
Industry Report

Mobile money enabled cash assistance: User journeys in Burundi

This report applies a human-centered design approach that empathizes with and understands the lived experiences of Concern Burundi’s CVA recipients who are receiving mobile money-enable humanitarian aid.
© © CNBCAfrica
Video

COVID-19: How digitisation of Rwanda's tax systems is countering fiscal spending

On average government revenues on the continent account for 21.4 per cent of fiscal policy spending but could digitisation of tax systems help widen this base? Rwanda is one country that has digitised collection of revenues and CNBC Africa spoke to the Minister of State in charge of the National Treasury, Richard Tusabe for more.
© © McKinsey & Company | mckinsey.com
Industry Report

The next frontier in Asia payments

Despite the near-term disruption to revenue growth related to the COVID-19 pandemic, Asia’s payments sector remains positioned for long-term success and is poised for a swift return to healthy growth.
© © Better Than Cash Alliance
Video

[Webinar] COVID-19 Payments: Managing Risks, Ensuring Women’s Inclusion, and Communicating Clearly

This webinar responds to the question of how governments and humanitarian agencies can manage the risks associated with COVID-19 response payments, ensure women’s inclusion, and improve communications with recipients.
© © Better Than Cash Alliance
Video

[Webinar] Digital Wage Payments: How a Worker-Focused Approach Benefits both Factories and Workers

This webinar is the second in the Global Learning Exchange Series on Digital Payments, hosted by the International Labor Organization (ILO), International Finance Corporation (IFC), the IFC/ILO Better Work Programme, and the UN-based Better Than Cash Alliance.

© McKinsey & Company | mckinsey.com
Industry Report

Accelerating winds of change in global payments

The COVID-19 crisis is having a significant and widespread effect on global payments across sectors. The most striking and potentially lasting impact is an accelerating pace of change in the industry.
Industry Report

Here’s how governments can help mobile phones become a humanitarian lifeline

Mobile technology has the potential to transform lives in the long run, not just during the coronavirus crisis, as long as we take the right steps to ensure nobody is left behind. This article outlines ways governments can step in to ensure mobile services help the world’s most vulnerable communities fight the pandemic and access essential support.
© © Better Than Cash Alliance
Video

[Webinar] COVID-19: Impact and Challenges of Digital Wage Payment in the Global Garment Industry

Millions of garment workers and their families are severely affected by the COVID-19 pandemic, especially in countries where with social protection systems are underdeveloped.
© © GSMA
Industry Report

The digital lives of refugees and Kenyans with disabilities in Nairobi: A human-centred design approach to identifying mobile-enabled opportunities

This research focuses on disability, using human-centred design methods to better understand how refugees and Kenyans with visual and hearing impairments in Nairobi use mobile technology and potential opportunities that it could provide.
Video

[Webinar] Colaboración público-privada en pagos de emergencia COVID-19: lecciones de Colombia

¿Cómo ha proporcionado Colombia apoyo económico a través de transferencias financieras digitales a casi 3 millones de hogares gravemente afectados por la pandemia? ¿Qué medidas ha tomado el gobierno para llegar a más de 1 millón de hogares, que son usuarios por primera vez de dinero móvil?
Video

[Webinar] Managing Liquidity and Cash-Out for Social Payments during COVID-19

Co-hosted by the Better Than Cash Alliance and CGAP, this webinar captured lessons on delivering vital government-to-person (G2P) payments in a way that expands choice while managing liquidity and cash-out in innovative ways.
Video

[Webinar] Responsible Digital Payments during COVID-19: Insights from Jordan, Peru and Ghana

Government members of the Better Than Cash Alliance, Jordan, Peru and Ghana shared key insights on how they are delivering digital payments responsibly to the most vulnerable during a time of crisis. This webinar demonstrated how integrating the Responsible Digital Payments Guidelines in payment responses is possible at a time like this, and why it is an important building block for recovery.
© © Better Than Cash Alliance
Industry Report

Policy and regulatory recommendations to facilitate mobile humanitarian and social assistance during COVID-19

This guidance note outlines the most significant challenges that MNOs face (or likely to face) in the context of supporting the delivery of humanitarian assistance in a COVID-19 world and offers relevant recommendations to governments on how to help address or mitigate these challenges.