The Better Than Cash Alliance is a partnership of governments, companies, and international organizations that accelerates the transition from cash to digital payments in order to help achieve the Sustainable Development Goals.
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This case study sets out key lessons from Sierra Leone’s experience using digital payments to help combat Ebola.
In Afghanistan, the World Food Programme (WFP) turned to digital payments to deliver food aid and has experienced many benefits by transitioning to e-vouchers and mobile money.
This is one in a series of case studies that was made possible by a grant from the Government of the United Kingdom’s DFID to the CGAP in support of the work of the Better Than Cash Alliance.
New digitization study recommends strengthening cash assistance collaboration across UN agencies & partners, to improve coordination and harmonization.
This research shows that the method of money distribution, whether physical or digital, does not significantly influence its usage.
A report by the CALP Network analyzing the trends, challenges, and opportunities of cash and voucher assistance (CVA) in humanitarian aid.
Catalyzing an ecosystem for action to address the impacts of climate change among the world’s most vulnerable
In this report, the relationship between financial infrastructure and the performance of disbursement programs in their design ambition and how well they delivered is assessed.
This guidance note outlines the most significant challenges that MNOs face (or likely to face) in the context of supporting the delivery of humanitarian assistance in a COVID-19 world and offers relevant recommendations to governments on how to help address or mitigate these challenges.
This article outlines ways governments can step in to ensure mobile services help the world’s most vulnerable communities fight the pandemic and access essential support.
This research focuses on disability, using human-centred design methods to better understand how refugees and Kenyans with visual and hearing impairments in Nairobi use mobile technology and potential opportunities that it could provide.
This research offers evidence to help MNOs make informed decisions about engaging in partnerships with humanitarian organisations, and to help humanitarian actors better understand their MNO partners and build successful long-term partnerships.
This report offers guidance for humanitarian practitioners considering mobile money enabled cash and voucher assistance (CVA) programmes
Section 1 of this handbook provides essential background on the humanitarian sector and cash and voucher assistance (CVA) programmes. Section 2 outlines the operational steps involved in delivering CVA
This report by GSMA and UNHCR looks at the ways in which refugees are using mobile phones to help guide digital interventions by humanitarian organizations and mobile network operators.
This report understands the lived experiences of Concern Burundi’s CVA recipients who are receiving mobile money-enable humanitarian aid.
This brief highlights the role of cash transfers and digital distribution as a part of COVID-19 response in Colombia.
New GSMA and UNHCR report looks at the ways in which refugees are using their mobile phones to help guide digital interventions by humanitarian organizations and mobile network operators. It identifies affordability, literacy, digital skills, and charging as the main barriers to mobile phone ownership and mobile internet usage.
This GIZ and Amarante Consulting study shares learnings and challenges with mobile wallet uptake among Syrian refugees, women and unbanked Jordanians.
The UN Secretary General’s High-Level Panel on Digital Cooperation released this report. It highlights the need for inclusivity and protection of human rights to ensure a safe digital future for all and shares 5 key recommendations.