Digitization

Digital Financial Inclusion in Practice: Caribbean Brief

This document analyzes the enhancement of social protection systems in the Caribbean through inclusive digital payments, focusing on user-centered design and extensive consultations with local populations.

Digital public infrastructure and public value: What is ‘public’ about DPI?

This paper provides frameworks for understanding where the value-creation elements of DPI originate and how to design a DPI governance that maximises public value.

Digital Payments Offer Enormous Opportunity for Ethiopia, Says Better Than Cash Alliance Africa Lead

Central Bank of Jordan Launches Second National Financial Inclusion Strategy

The Central Bank of Jordan commits to adopting the UN Principles for Responsible Digital Payments

NBE governor Mihretu: Ethiopia’s journey towards digital payments and inclusive financial services

Become a Certified Digital Finance Practitioner!

An exciting update to the UN Principles for Responsible Digital Payments online learning course!

The evaluation of UNDP support to digitalization of public services

The report highlights UNDP’s role as a leading organization in enhancing digital public infrastructure and driving the digital agenda at the country level, especially during the COVID-19 pandemic.

Recourse > How to make it clear, quick and, responsive!

How are financial service providers, governments, and regulators improving recourse systems to increase trust and treat users fairly?

Opinion: Expanding digital payments for a more climate‑resilient Africa

Cómo hacer que los mecanismos de resolución de controversias sean claros, rápidos y eficaces

Estudios de caso de México, Filipinas y Ghana para demostrar cómo se han mejorado los mecanismos de resolución de controversias

How digital payments can change the lives of women in Ethiopia’s coffee industry

Our work on agriculture

Learn about how the Alliance advocates for responsible payment digitization in agriculture

Make recourse clear, quick, and responsive

Case studies from The Philippines, Ghana, and Mexico to demonstrate how recourse has been improved

Digital payments can help accelerate climate action by speeding up aid

L’essor des paiements de santé numériques responsables pour une meilleure qualité de vie des Sénégalais

IWCA Endorses Responsible Digital Payments to Accelerate Women's Economic Participation in Coffee Value Chain

The IWCA endorses UN Responsible Digital Payments as a game-changer for women at every step of the coffee supply chain.

Progress in our payroll digitalization