Utilities tax

Leveraging digital public infrastructures for the common good

This working paper explores the challenges and opportunities of leveraging DPI to support Brazil’s economic transformation, building on Brazil’s history of digital transformation initiatives.

Playbook On Digital Social Protection Delivery Systems

This playbook provides a comprehensive framework for designing and implementing digital social protection delivery systems (DSPDS).

How to Build Trust When Using Generative AI & Chatbots To Improve Digital Financial Services?

The Better Than Cash Alliance is collaborating with partners to highlight responsible AI innovations and emerging guidelines in digital financial services.

Responsible Digital Payments for All

UNDP Welcomes Better Than Cash Alliance and Introduces New Alliance Managing Director

Strategic Partnership to Enhance Financial Inclusion and Digital Payment Solutions

UNDP welcomes the Better Than Cash Alliance to accelerate financial inclusion through responsible digital payments

The Better Than Cash Alliance has transitioned from UNCDF to join UNDP’s Sustainable Finance Hub

Call to Action: Health for All through Responsible Digital Payments

Despite global technological advancements, healthcare costs continue to push millions into extreme poverty every year. …

Accelerating digital payments through whole-of-government approach

The Trust Quotient: An ASEAN Policy Toolkit for Unlocking Responsible Digital Payments for Micro-Merchants

Real-world experiences from micro-merchants across ASEAN that highlight the factors that build or erode trust in DFS.

Digital payments, informality and economic growth

This paper finds that as digital payments increase, economic growth improves. Specifically, a 1% rise in digital payment usage leads to a 0.10% increase in GDP per capita growth over two years.

Financial Inclusion of Migrants in Latin America and the Caribbean Region

This report discusses the current state of financial inclusion, the supply and demand of financial products and services for migrants, and the importance of remittances

The Promises of Digital Bank Accounts for Low-income Individuals

This report examines the impact of transitioning beneficiaries of a large-scale cash transfer program from cash to direct deposits into digital bank accounts.

Our Work on Digital Public Infrastructure (DPI)

DPI, encompassing digital payments, identification, and data exchange, can significantly accelerate financial inclusion and economic growth. By enabling secure, scalable, and interoperable systems, DPI reduces costs, enhances security, and expands access to underserved populations.

Building Africa’s digital future

Global engagement in scaling instant payments: insights, strategies, and trust building

Over the past few months, the Alliance facilitated a series of peer exchanges, bringing together the architects of some of the world’s most dynamic digital payment platforms—systems that process billions of transactions monthly, such as India’s Unified Payments Interface (UPI) and Brazil’s rapidly evolving PIX.

How Digital Wages Can Contribute to the Living Wage Agenda

Digital Finance, Financial Inclusion and Gender Equality: Digital Public Goods, Rearchitecting Financial Systems and Economic Empowerment of Women

The paper discusses the importance of gender equality in financial systems.

AI: TRANSFORMING THE FUTURE OR TRIGGERING FEAR? Generative Artificial Intelligence and Its Impact on Financial Consumers and Regulators

Generative AI and its potential to significantly transform financial services,

Fintech en América Latina y el Caribe: un ecosistema consolidado con potencial para aportar a la inclusión financiera regional

El informe destaca la maduración del ecosistema fintech en América Latina y el Caribe, y su regulación.

Colombia's digital inclusion strategy is bolstering financial inclusion — especially for women