South africa

Bridging the Digital Divide and Supporting Increased Digital Trade: Scoping Study

The global economy is experiencing important technological shifts, with the rise of digital technology a key driver. This can be seen today in the rapid growth of the digital economy, broadl…

Branchless banking: Evaluating the doorstep delivery of financial services in rural India

This paper evaluates the effect on household savings of India’s recent financial inclusion drive, a drive that generated an unprecedented increase in access to financial institutions by usin…

Blockchain for humanitarian action and development aid

Blockchain technology is swiftly entering the fields of humanitarian and development aid. While it has the potential to revolutionize the aid sector, e.g., through pairing smart contracts wi…

Sierra Leone: Digitizing revenue collection is the next frontier

By Alfred Akibo-Betts and Tenzin Keyzom Massally

G20 endorses the Alliance’s guidance note

G20 finance ministers call for open and inclusive digital payments infrastructures

Unlocking digital for Bharat: 50 Billion opportunity

This research focused on developing insights on understanding key user barriers and interventions required across various stages of the user journey …

Achieving Development and Acceptance of an Open and Inclusive Digital Payments Infrastructure

A report by the Better Than Cash Alliance for the G20 Global Partnership for Financial Inclusion.

How we banked a billion people and what to do next

Ethiopia: “Mobile money doubled my number of customers in just three years”

In Addis Ababa, the vibrant Ethiopian capital, lies a busy Somali community market where Bisharo runs a small shop.

Young women key to digital payments adoption

With 180 million unbanked people, Indonesia is one of the most valuable untapped digital payments markets in the Asia Pacific region. According to a Think with Google paper, women aged 25-34 will be the key to enabling adoption in the country.

Mejor que el efectivo

Prerequisites to digitizing the agricultural last mile

Distribution 2.0: The future of mobile money agent distribution networks

In December 2017, there were over 2.9 million active agents and 690 million registered customer accounts worldwide. Primarily responsible for registering customer accounts, mobile money agen…

Lessons from Rwanda: Harnessing public-private partnerships to drive payment digitization

By Oswell Kahonde and Juan Blanco

Alcanzando Escala: El Trayecto de BIM Hacia la Inclusión Financiera Digital en Peru

Entrevista a Felipe Vásquez de Velasco, Gerente General de Pagos Digitales Peruanos (PDP)

Driving to Scale: Bim’s Journey to Digital Financial Inclusion in Peru

Interview with Felipe Vásquez de Velasco, General Manager of Peruvian Digital Payments (PDP)

Building inclusive payment ecosystems in Tanzania and Ghana

At the heart of this financial transformation is the rise of digital payments services through which nearly any individual or business can send or receive money in real time for almost any p…

Digital Financial Services for Agriculture Guide Toolkit

This Guide to the Use of Digital Finance in Agriculture aims to provide a quick and easy-to-use tool to understand how one new technology platform, digital finance, can help address some of the challenges that smallholder farmers are experiencing today—mainly, lack of access to financial services and convenient payment systems.