Consumer protection

Progress Report on the Implementation of the G20 High-Level Principles for Digital Financial Inclusion

This progress report compiles responses from a self-assessment survey conducted among both G20 and non-G20 countries, incorporating guidance from international standard-setting bodies. The aim is to produce a comprehensive summary highlighting key findings and suggesting potential next steps for the GPFI.

Positive progress on digital wages

New data confirms that adopting digitization promotes decent work and economic growth and reduces inequality.

Reaching Financial Equality for Women (2023 edition)

A 10-point action plan for governments and businesses to prioritize women’s digital financial inclusion

Improving climate resilience & disaster response through digital payments: Insights from the 2023 HLPF expert roundtable

Insights from the 2023 HLPF expert roundtable

Igniting women-led development with inclusive digital finance: G20 EMPOWER summit resounding appeal

G20 EMPOWER summit ignites the vital role of digital finance in achieving gender equality

“If we manage to extend these digital and secure payment means, I believe we will create a better, more protected society”

Learn about the Diploma in Financial Education of the National Commission for the Protection and Defense of Users of Financial Services (CONDUSEF) of Mexico.

“Si logramos extender los medios de pago digitales seguros, vamos a hacer una mejor sociedad"

Conoce más sobre el exitoso Diplomado en Educación Financiera de la Comisión Nacional para la Protección y Defensa de los Usuarios de Servicios Financieros (CONDUSEF).

Promoting responsible digital wage payments

This ILO brief gives an overview of the different considerations to maximize the potential of digital wage payments.

Responsible Digitization of Small Entrepreneurs in Rural India

Lessons from digitizing the Hindustan Unilever Shakti channel

Colombia’s Ingreso Solidario

Improving social protection through public-private collaboration and responsible digital payment practices as part of COVID-19 emergency response

How to scale up digital wages in line with the UN Principles for Responsible Digital Payments

Three key findings that show that financial equality is within reach in our lifetime

New data from the World Bank’s Global Findex Database 2021 confirms the centrality of digital payments in reaching financial equality for all. 

Inclusive distribution: advancing gender equality in the fast-moving consumer goods sector

This IFC and We-Fi learning brief introduces how gender equality can be advanced within the distribution activities of the FMCG sector.

LEARNING SERIES >> How to scale up digital wages in line with the UN Principles for Responsible Digital Payments

Lessons from Bangladesh, Jordan, and Senegal

"Can Digital G2P Transfers Drive Financial Inclusion and Digital Payments? Evidence from India"

This paper explores factors that have driven the adoption of digital payments in India by beneficiaries of PMGKY, the large-scale COVID-19 relief program.

UN Principles for Responsible Digital Payments in action > an online learning course!

Learn about the 9 principles and earn points toward becoming a Certified Digital Finance Practitioner

Digital payments to boost Bangladesh GDP by 1.7%: Report

LEARNING SERIES >> Government-to-Person Payments as a Cornerstone for Financial Inclusion during COVID-19

Alliance highlights lessons from two of its members - Colombia and India - in the design and execution of inclusive G2P transfers, keeping focus on prioritizing women.

LEARNING SERIES >> Responsible G2P: User-centricity to drive usage of digital payments

Prioritizing women, deepening digital infrastructure, designing for users, and building trust drive usage of digital financial services