Consumer protection

Progress Report on the Implementation of the G20 High-Level Principles for Digital Financial Inclusion

This progress report compiles responses from a self-assessment survey conducted among both G20 and non-G20 countries, incorporating guidance from international standard-setting bodies. The aim is to produce a comprehensive summary highlighting key findings and suggesting potential next steps for the GPFI.

Improving climate resilience & disaster response through digital payments: Insights from the 2023 HLPF expert roundtable

Insights from the 2023 HLPF expert roundtable

LEARNING SERIES >> How to scale up digital wages in line with the UN Principles for Responsible Digital Payments

Lessons from Bangladesh, Jordan, and Senegal

LEARNING SERIES >> Responsible G2P: User-centricity to drive usage of digital payments

Prioritizing women, deepening digital infrastructure, designing for users, and building trust drive usage of digital financial services

LEARNING SERIES >> Our learnings from digitizing P2G payments in a customer-centric way

Successful digitization of P2G payments and its widespread adoption by users is achievable - but depends on the alignment of various important factors.

Introducing the Alliance Learning Series!

The Alliance Learning Series is developed to promote a culture of active sharing of learnings with members and other key stakeholders.

LEARNING SERIES >> Government ownership and leadership over digitization – critical to driving and scaling up digital payments

Planning: Vision and commitment to make digital payments a national priority

LEARNING SERIES >> What will it take for small merchants to embrace digital payments?

Small merchants exert a big influence on the global economy.

Colombia’s Ingreso Solidario: Public-private Collaboration In Covid-19 Emergency Payments Response

Ingreso Solidario is a COVID-19 social protection programme in Colombia benefitting 3 million households. It shows digital payments can be rapidly dispersed across multiple channels.

Inclusive Growth: The Global Challenges of Social Inequality and Financial Inclusion

The book outlines a journey from enabling models of government and business to strategies for creating both financial and social inclusion and entrepreneurism as mechanisms for sustainable and inclusive growth.

Leveraging Digital Financial Solutions to Promote Formal Business Participation

This paper explores economic informality and how it relates to digital financial inclusion. It focuses specifically on the potential role that digital financial services–including those accessed through mobile phones and the internet can play in encouraging businesses to formalize their operations.

The Role of Digital Financial Inclusion in Preparing for Older Age and Retirements

This paper, jointly released by the Better Than Cash Alliance and the World Bank, summarizes and analyzes the financial challenges faced by older adults.

Public Financial Management and the Digitalization of Payments

Joint report by the Better Than Cash Alliance, the Center for Global Development, and the Overseas Development Institute, building on work with the International Monetary Fund in 2017.

In the IMF’s Fight Against Corruption, Digital Payments are a Powerful Weapon

IMF managing director Christine Lagarde is to be applauded for her recent leadership in the fight against corruption, and her recognition that there is an increasingly limited role for cash …

Testing the Waters: Digital Payments for Water and Sanitation

Water providers are shifting to digital payments to reduce expenses and streamline delivery. In this report, CGAP and GSMA share lessons learned from 25 organizations, including the challeng…

Next Steps for the Digital Revolution in Africa: Inclusive Growth and Job Creation Lessons from Kenya

This paper provides examples of how digitization in Kenya has supported the economy via a retail electronic payments system, financial inclusion, increased financial sector vibrancy, and pushed GDP growth with it.

La numérisation des paiements permettrait d’injecter 104 milliards de FCFA par an au PIB du Sénégal

For whom the cash tolls

Transportation Series: Blog 2…

Senegal: Digitizing payments could add FCFA 104 billion to GDP every year

Senegal: Digitizing payments could add FCFA 104 billion to GDP every year

Media release by the Government of Senegal, the Better Than Cash Alliance and MM4P…