Consumer protection

2023 Annual Report

Scaling responsible digital payments to deliver the Sustainable Development Goals, particularly financial equality for women

Progress Report on the Implementation of the G20 High-Level Principles for Digital Financial Inclusion

This progress report compiles responses from a self-assessment survey conducted among both G20 and non-G20 countries, incorporating guidance from international standard-setting bodies. The aim is to produce a comprehensive summary highlighting key findings and suggesting potential next steps for the GPFI.

Positive progress on digital wages

New data confirms that adopting digitization promotes decent work and economic growth and reduces inequality.

Reaching Financial Equality for Women (2023 edition)

A 10-point action plan for governments and businesses to prioritize women’s digital financial inclusion

Improving climate resilience & disaster response through digital payments: Insights from the 2023 HLPF expert roundtable

Insights from the 2023 HLPF expert roundtable

Igniting women-led development with inclusive digital finance: G20 EMPOWER summit resounding appeal

G20 EMPOWER summit ignites the vital role of digital finance in achieving gender equality

“If we manage to extend these digital and secure payment means, I believe we will create a better, more protected society”

Learn about the Diploma in Financial Education of the National Commission for the Protection and Defense of Users of Financial Services (CONDUSEF) of Mexico.

Three key findings that show that financial equality is within reach in our lifetime

New data from the World Bank’s Global Findex Database 2021 confirms the centrality of digital payments in reaching financial equality for all. 

LEARNING SERIES >> How to scale up digital wages in line with the UN Principles for Responsible Digital Payments

Lessons from Bangladesh, Jordan, and Senegal

UN Principles for Responsible Digital Payments in action > an online learning course!

Learn about the 9 principles and earn points toward becoming a Certified Digital Finance Practitioner

Digital payments to boost Bangladesh GDP by 1.7%: Report

LEARNING SERIES >> Responsible G2P: User-centricity to drive usage of digital payments

Prioritizing women, deepening digital infrastructure, designing for users, and building trust drive usage of digital financial services

Creating transformational change for tea communities through responsible digital payments

An interview with the Ethical Tea Partnership: Jenny Costelloe, Executive Director & Liberal Seburikoko, Regional Director (Africa)

Colombia: Innovations in the delivery of Ingreso Solidario

Learning webinar highlights #highlights

India’s leading trade union of self-employed women makes bold commitment on responsible digital payments to benefit its 2.1 million women members

India’s Self-Employed Women’s Association (SEWA) joins the UN-based Better Than Cash Alliance

LEARNING SERIES >> Collaborating to scale the responsible digitization of humanitarian payments

There is an urgent need and powerful opportunity to further boost the outreach, efficiency, and efficacy of digital humanitarian payments through enhanced coordination between UN agencies.

LEARNING SERIES >> Our learnings from digitizing P2G payments in a customer-centric way

Successful digitization of P2G payments and its widespread adoption by users is achievable - but depends on the alignment of various important factors.

Digitizing Payments Responsibly in the Tea Sector – Ethical Tea Partnership joins Better Than Cash Alliance

Ethical Tea Partnership is a membership organization working with tea companies, development organizations and governments to improve the lives of tea workers, farmers and their environment.

Introducing the Alliance Learning Series!

The Alliance Learning Series is developed to promote a culture of active sharing of learnings with members and other key stakeholders.