Governments

Beyond Access: From Accounts to Opportunity

The World Bank’s Global Findex 2025 is a scorecard on how well countries, across the globe are transitioning from cash toward equitable digital payments. Headline number shows that 79 percent of adults now own an account, up 28 points since 2011. Financial exclusion for women remains significant and many accounts remain inactive.

Shaping Africa’s Digital Future: A Call for Sovereign Roadmaps

With the DPI Roadmap Playbook as a guide, Africa has a unique opportunity to shape a digital future that is people-first, inclusive, and sovereign.

We have reached a potent moment for the global DPI agenda. Through its G20 presidency, how can South Africa accelerate the momentum?

The co-authors are part of a consortium that came together to draft the DPI Roadmap Playbook, an effort welcomed by the Government of South Africa, which holds the 2025 G20 Presidency. The DPI Roadmap Playbook reflects input from many expert advisors, especially Deon Woods-Bell of the Gates Foundation, whose support was instrumental. This expert comment is published across each of the organization’s respective websites.

DPI Roadmap Playbook

Download the DPI Roadmap Playbook

G20 Brazil Policy Options for Bridging the Last Mile

The Better Than Cash Alliance released the G20 Policy Options to Improve Last Mile Access, offering actionable public policy recommendations to tackle systemic barriers to financial inclusion.

UNDP welcomes the Better Than Cash Alliance to accelerate financial inclusion through responsible digital payments

The Better Than Cash Alliance has transitioned from UNCDF to join UNDP’s Sustainable Finance Hub

Call to Action: Health for All through Responsible Digital Payments

Despite global technological advancements, healthcare costs continue to push millions into extreme poverty every year. …

Accelerating digital payments through whole-of-government approach

The Trust Quotient: An ASEAN Policy Toolkit for Unlocking Responsible Digital Payments for Micro-Merchants

Real-world experiences from micro-merchants across ASEAN that highlight the factors that build or erode trust in DFS.

Global engagement in scaling instant payments: insights, strategies, and trust building

Over the past few months, the Alliance facilitated a series of peer exchanges, bringing together the architects of some of the world’s most dynamic digital payment platforms—systems that process billions of transactions monthly, such as India’s Unified Payments Interface (UPI) and Brazil’s rapidly evolving PIX.

Our work in Bangladesh

Learn how the Alliance is advocating for inclusive digital payments for resilience and growth in Bangladesh.

OECD Digital Government Index 2023

The OECD Digital Government Index benchmarks the efforts made by governments to establish the foundations necessary for a coherent and human-centred digital transformation of the public sector.

2023 Annual Report

Scaling responsible digital payments to deliver the Sustainable Development Goals, particularly financial equality for women

Scaling Responsible Digital Payments in the Indonesian Cocoa Sector

The Government of Indonesia, with the Indonesian cocoa sector and the Better Than Cash Alliance has conducted a first-of-its-kind sizing exercise to assess opportunities for digital financial inclusion for smallholder cocoa farmers.

Central Bank of Jordan Launches Second National Financial Inclusion Strategy

The Central Bank of Jordan commits to adopting the UN Principles for Responsible Digital Payments

Recourse > How to make it clear, quick and, responsive!

How are financial service providers, governments, and regulators improving recourse systems to increase trust and treat users fairly?

Our work on agriculture

Learn about how the Alliance advocates for responsible payment digitization in agriculture

Make recourse clear, quick, and responsive

Case studies from The Philippines, Ghana, and Mexico to demonstrate how recourse has been improved