Mobile money

Progress Report on the Implementation of the G20 High-Level Principles for Digital Financial Inclusion

This progress report compiles responses from a self-assessment survey conducted among both G20 and non-G20 countries, incorporating guidance from international standard-setting bodies. The aim is to produce a comprehensive summary highlighting key findings and suggesting potential next steps for the GPFI.

How to shape inclusive financial ecosystems with interoperable QR codes

Interoperability drives global digital inclusion. Over 25% more adults access government payments, but siloed systems hinder seamless transactions.

LEARNING SERIES >> How to scale up digital wages in line with the UN Principles for Responsible Digital Payments

Lessons from Bangladesh, Jordan, and Senegal

LEARNING SERIES >> Responsible G2P: User-centricity to drive usage of digital payments

Prioritizing women, deepening digital infrastructure, designing for users, and building trust drive usage of digital financial services

Introducing the Alliance Learning Series!

The Alliance Learning Series is developed to promote a culture of active sharing of learnings with members and other key stakeholders.

LEARNING SERIES >> Government ownership and leadership over digitization – critical to driving and scaling up digital payments

Planning: Vision and commitment to make digital payments a national priority

LEARNING SERIES >> What will it take for small merchants to embrace digital payments?

Small merchants exert a big influence on the global economy.

Colombia’s Ingreso Solidario: Public-private Collaboration In Covid-19 Emergency Payments Response

Ingreso Solidario is a COVID-19 social protection programme in Colombia benefitting 3 million households. It shows digital payments can be rapidly dispersed across multiple channels.

UNECA and Better Than Cash Alliance have partnered to launch pan-African peer exchange series on responsible digital payments

The “Digitizing Government Payments Amid COVID-19" series

Leveraging Digital Financial Solutions to Promote Formal Business Participation

This paper explores economic informality and how it relates to digital financial inclusion. It focuses specifically on the potential role that digital financial services–including those accessed through mobile phones and the internet can play in encouraging businesses to formalize their operations.

The Role of Digital Financial Inclusion in Preparing for Older Age and Retirements

This paper, jointly released by the Better Than Cash Alliance and the World Bank, summarizes and analyzes the financial challenges faced by older adults.

Testing the Waters: Digital Payments for Water and Sanitation

Water providers are shifting to digital payments to reduce expenses and streamline delivery. In this report, CGAP and GSMA share lessons learned from 25 organizations, including the challeng…

Next Steps for the Digital Revolution in Africa: Inclusive Growth and Job Creation Lessons from Kenya

This paper provides examples of how digitization in Kenya has supported the economy via a retail electronic payments system, financial inclusion, increased financial sector vibrancy, and pushed GDP growth with it.

How cities will win – digital payments and the future of smart

Transportation Series: Blog 3

Senegal: Digitizing payments could add FCFA 104 billion to GDP every year

Media release by the Government of Senegal, the Better Than Cash Alliance and MM4P…

Ethiopia: “Mobile money doubled my number of customers in just three years”

In Addis Ababa, the vibrant Ethiopian capital, lies a busy Somali community market where Bisharo runs a small shop.

Driving to Scale: Bim’s Journey to Digital Financial Inclusion in Peru

Interview with Felipe Vásquez de Velasco, General Manager of Peruvian Digital Payments (PDP)

Digital systems hasten service delivery

Bringing E-money to the Poor: Successes and Failures

This report examines the successful lessons from Kenya, South Africa, Sri Lanka, and Thailand case studies of “gazelles", that leapt from limitation to innovation by successfully enabling the deployment of e-money technology.

China Breakthroughs: Pay it forward on cashless society