Regulation

Recourse > How to make it clear, quick and, responsive!

How are financial service providers, governments, and regulators improving recourse systems to increase trust and treat users fairly?

Make recourse clear, quick, and responsive

Case studies from The Philippines, Ghana, and Mexico to demonstrate how recourse has been improved

IWCA Endorses Responsible Digital Payments to Accelerate Women's Economic Participation in Coffee Value Chain

The IWCA endorses UN Responsible Digital Payments as a game-changer for women at every step of the coffee supply chain.

How to shape inclusive financial ecosystems with interoperable QR codes

Interoperability drives global digital inclusion. Over 25% more adults access government payments, but siloed systems hinder seamless transactions.

Reaching Financial Equality for Women (2023 edition)

A 10-point action plan for governments and businesses to prioritize women’s digital financial inclusion

Climate Risk And Financial Inclusion: A Regul Atory Perspective On Risks And Opportunities

This paper outlines how inclusive green finance policies can enhance financial stability by creating a more resilient real economy and reducing risks.

Financial Products And Services For Women's Financial Inclusion: A Policy And Regulation Design Toolkit

A toolkit for policymakers and regulators to formulate, design, and implement gender-transformative policies for financial products and services.

Instant Payments: Regulatory Innovation and Payment Substitution Across Countries

This report analyzes the role of regulators in promoting instant payments and identifies instances of payment instrument substitution.

Three key findings that show that financial equality is within reach in our lifetime

New data from the World Bank’s Global Findex Database 2021 confirms the centrality of digital payments in reaching financial equality for all. 

LEARNING SERIES >> How to scale up digital wages in line with the UN Principles for Responsible Digital Payments

Lessons from Bangladesh, Jordan, and Senegal

World Bank: Fintech and the Future of Finance

This report explores implications of financial services’ digital transformation for market outcomes - and regulation and supervision - and how these interact.

Digitizing payments can add US$6.2 billion to Bangladesh’s annual GDP

Key public and private sector players make action commitments on responsible digitization in retail, agriculture, and ready-made garment sectors, while prioritizing women

Colombia: Innovations in the delivery of Ingreso Solidario

Learning webinar highlights #highlights

LEARNING SERIES >> Working together to prioritize merchant payment digitization and co-create solutions

Scaling digitization of payments for small and micro merchants by convening key stakeholders to co-create solutions.

Colombia’s Ingreso Solidario: Public-private Collaboration In Covid-19 Emergency Payments Response

Ingreso Solidario is a COVID-19 social protection programme in Colombia benefitting 3 million households. It shows digital payments can be rapidly dispersed across multiple channels.

Jordan’s garment sector commits to digitizing wages responsibly to promote decent work

Jordan demonstrates leadership by taking on the wage digitization agenda to advance decent work and inclusive economic growth

Looking Ahead - Ethiopia launches new digital payments strategy to catalyze inclusive growth

To speed up Ethiopia’s journey towards digital transformation, the Government of Ethiopia is launching today the first-ever digital payments strategy.

COVID-19 Payments: Managing Risks, Ensuring Women’s Inclusion, and Communicating Clearly

Igniting SDG Progress Through Digital Financial Inclusion

We invite you to use this compendium to make digital financial inclusion a priority.

Ghana Launches New Policies to Speed Up Financial Inclusion and Digital Payments to Transform the Economy

Public and Private Sector Collaboration is Critical for Success