Digital Payments Resources

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1139 results
© © Better Than Cash Alliance
Industry Report

Emerging trends in managing payment fraud

Based on surveys from 566 business leaders, a new VISA report finds that the top 3 (payments-related) fraud concerns are ID verification, data privacy, and transaction monitoring. It calls for taking a more holistic approach to fraud management which involves a mix of new technologies and new skills.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

Extending pension coverage to the informal sector

This World Bank discussion paper argues that digital payments, along with other policies and tools, can help extend pension coverage to the informal sector in Africa. It also features case studies from 5 Alliance members namely Kenya, Rwanda, Benin, Ghana, and Uganda.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

How to promote women's digital financial inclusion

Prepared at the request of the G7 French Presidency, this Gates Foundation report aims to be “a blueprint for improving digital financial inclusion in Africa.”

© © Better Than Cash Alliance / Allan Gichigi
Industry Report

Mobile-delivered economic ID for inclusion of SMEs

Unregistered SMEs account for 65% of Nigeria’s GDP. Most of them often struggle to demonstrate their personal and business credentials to service providers and customers. This GSMA research finds that there is a need for new approaches to identity and mobile-delivered ‘economic ID’ solution holds promise.
© © Shutterstock
Alliance Report

The Role of Digital Financial Inclusion in Preparing for Older Age and Retirements

This paper, jointly released by the Better Than Cash Alliance and the World Bank, summarizes and analyzes the financial challenges faced by older adults.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

Role of education in financial inclusion of women 

Columbia University paper finds that even when they are given the opportunity, many of India’s poor women opt out of actively engaging with the formal banking institutions. It finds that education is a significant determinant in shaping the financial decisions of India’s poor women.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

Lessons from implementing P2G payments strategies

This GSMA study shares lessons from Orange’s work in West and Central Africa on implementing Person-to-Government (P2G) payment strategies.

© © OMIDYAR NETWORK
Industry Report

Using technology to improve agent models

This CGDev study sets out to understand the effectiveness of reforms taken by Andhra Pradesh to digitalize service delivery. It identifies access, accountability, choice, and voice as the four principles underlying the digital reforms there.

© © Better Than Cash Alliance
Industry Report

The Effect of Payment Choices on Online Retail: Evidence from the 2016 Indian Demonetization

This Harvard Business School paper concludes that consumers who switch to digital payments maintain their purchase frequency but spend more and are less likely to return their purchases.
© © CFI + Smart Campaign
Industry Report

Client Voices: Rwandans Speak on Digital Financial Services

Based on a survey of over 1,200 people in three districts of Rwanda, this Smart Campaign report delves into the experiences of users of digital financial services.

Industry Report

The Impact of Mobile Money on Poor Rural Households : Experimental Evidence from Uganda

Does access to mobile money help improve livelihood in remote settings? This paper shows that rolling out mobile money agents in Northern Uganda led to cost-savings for remittance transactions. It also shows that access to digital payments doubled the nonfarm self-employment rate and reduced the fraction of households with very low food security. 
© © GSMA
Industry Report

Improving financial inclusion through data for smallholder farmers in Kenya

As mobile-based digital agricultural solutions take hold in Kenya, there is a great opportunity to use data for improving financial inclusion of smallholder farmers.

© ©Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

Perspectives from SME banking leaders

IFC report aggregates responses from 114 SME banking executives serving more than 17.5 million small businesses.

Industry Report

The age of digital interdependence

The UN Secretary General’s High-Level Panel on Digital Cooperation released this report. It highlights the need for inclusivity and protection of human rights to ensure a safe digital future for all and shares 5 key recommendations.  
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

Role of DFS in youth employment

What roles do financial services play in enabling youth education and employment? This CGAP working paper, for policy-makers and funders, outlines the existing evidence and highlights important questions about how to deliver comprehensive and broad-reaching interventions at scale.
© ©Bill & Melinda Gates Foundation/Frederic Courbet
Industry Report

Consumer protection standards for digital credit 

Similar to the RDPGs, this Smart Campaign publication identifies standards for responsible digital financial services, especially credit. It aims to guide the practices of both fintechs and traditional financial service providers undergoing digital transformation.