Digital Payments Resources

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Video

Currency of Trust: Consumer Behaviors and Attitudes Toward Digital Financial Services in India

© © Better Than Cash Alliance / Emmanuel Doe
Video

Voices from Ghana

© © Roger Yebuah
Alliance Report

Country Diagnostic: Ghana

This Diagnostic Report shows Ghana has taken important steps toward digitizing its economy, and has several of the building blocks of an inclusive digital ecosystem already in place.
Alliance Report

Building Inclusive Digital Payments Ecosystems: G20 Guidance Note for Governments

Endorsed by G20 Heads of State and Government, this guidance note supports the implementation of the G20 High-Level Principles for Digital Financial Inclusion in the context of inclusive digital payments ecosystems, reflecting lessons drawn from policy development and implementation initiatives undertaken in several countries.
Toolkit

Digital Financial Services Toolkit

The toolkits, available both in French and English, are designed for financial service providers (FSPs) who want to go digital.

© Coke
Video

Watch: Making Digital Payments Safe for All

© © Coca-Cola
Alliance Report

Responsible Digital Payments Guidelines

The report identifies eight good practices for engaging with clients who are sending or receiving digital payments and who have previously been financially excluded or underserved.
Alliance Report

Diagnóstico de País: Perú

Construyendo sobre bases sólidas: un camino para el avance de los pagos de gobierno a nivel subnacional en el Perú
Alliance Report

Accelerators to an Inclusive Digital Payments Ecosystem

This paper reviews 25 countries where digitization has had great impact and reveals 10 tangible steps, or “accelerators,” that governments and companies can take to build inclusive digital economies.
© © Visa Mexico City
Alliance Report

Digital Financial Solutions to Advance Women’s Economic Participation

A report by the World Bank Development Research Group, the Better Than Cash Alliance, the Bill & Melinda Gates Foundation and Women’s World Banking to the G20 Global Partnership for Financial Inclusion.
© ©Colin Crowley, Creative Commons
Alliance Report

An Inclusive Approach to Digital Payments Ecosystems: Accelerating the Transition from Cash Requires an Ecosystem Approach

The purpose of this working paper is to set out the key components and stakeholders in a digital payments ecosystem (DPE).
Video

Building A Digital Payments Ecosystem

Toolkit

Government

Learn about good practices in public sector financial management and how your institution can lead the shift to digital payments.
Video

Making Cash History: How Digital Payments can help drive the Global Goals