Digital payments

How has Côte d’Ivoire integrated responsible digital payments into public hospital care?

This study highlights Côte d’Ivoire’s major step forward in modernizing its public health system with the launch of Santé CIV, an application to streamline digital health payments.

How to digitalize the microfinance sector? Examples from the West African Economic and Monetary Union (WAEMU) countries

Developed by the Senegalese company GSIE Technology and the Professional Association of Decentralized Financial Systems of Senegal (APSFD-Senegal), SUNU NAFA enables even the smallest microfinance institutions to serve clients in remote rural areas. Customers can now complete transactions safely from home, saving time, reducing travel costs, and avoiding exposure to physical risks.

How has Senegal made responsible digital payments a catalyst for universal health coverage?

This study highlights Senegal’s transformative leap toward universal health coverage with SEN-CSU, a public digital platform that enables responsible and inclusive enrollment and payment for health insurance.

Scaling merchant payments on RAAST: a responsible pricing blueprint for Pakistan

Affordable for merchants. Sustainable for providers. Built for Pakistan’s instant payment system.

Unlocking digital inclusion for women in Jordan

Jordan has improved financial inclusion, but women, youth, small businesses, and refugees still face major barriers to accessing digital financial services.

Beyond Access: From Accounts to Opportunity

The World Bank’s Global Findex 2025 is a scorecard on how well countries, across the globe are transitioning from cash toward equitable digital payments. Headline number shows that 79 percent of adults now own an account, up 28 points since 2011. Financial exclusion for women remains significant and many accounts remain inactive.

Shaping Africa’s Digital Future: A Call for Sovereign Roadmaps

With the DPI Roadmap Playbook as a guide, Africa has a unique opportunity to shape a digital future that is people-first, inclusive, and sovereign.

2024 Annual Report - Powering financial inclusion, economic growth, and digital transformation

Responsible digital payments: Powering financial inclusion, economic growth, and digital transformation

Expanding Opportunities for Egypt’s Women- and Youth-Led MSMEs Through Digital Trade

A new collaboration between the Better Than Cash Alliance (the Alliance), the African Continental Free Trade Area (AfCFTA) Secretariat, the Central Bank of Egypt (CBE), and partners such as the African Union Women, Gender and Youth Directorate and AUDA-NEPAD is working to address persistent gaps in digital trade and financial inclusion.

Transforming Ethiopia’s Health Sector: Digitizing Payments for Improved Access and Efficiency

Ethiopia’s Ministry of Health launched a nationwide Digital Health Payment Initiative in August 2024, aiming to revolutionize healthcare payments by making them more efficient, transparent, and inclusive through digital financial services.

G20 Brazil Policy Options for Bridging the Last Mile

The Better Than Cash Alliance released the G20 Policy Options to Improve Last Mile Access, offering actionable public policy recommendations to tackle systemic barriers to financial inclusion.

How to Build Trust When Using Generative AI & Chatbots To Improve Digital Financial Services?

The Better Than Cash Alliance is collaborating with partners to highlight responsible AI innovations and emerging guidelines in digital financial services.

UNDP welcomes the Better Than Cash Alliance to accelerate financial inclusion through responsible digital payments

The Better Than Cash Alliance has transitioned from UNCDF to join UNDP’s Sustainable Finance Hub

Call to Action: Health for All through Responsible Digital Payments

Despite global technological advancements, healthcare costs continue to push millions into extreme poverty every year. …

The Trust Quotient: An ASEAN Policy Toolkit for Unlocking Responsible Digital Payments for Micro-Merchants

Real-world experiences from micro-merchants across ASEAN that highlight the factors that build or erode trust in DFS.

Global engagement in scaling instant payments: insights, strategies, and trust building

Over the past few months, the Alliance facilitated a series of peer exchanges, bringing together the architects of some of the world’s most dynamic digital payment platforms—systems that process billions of transactions monthly, such as India’s Unified Payments Interface (UPI) and Brazil’s rapidly evolving PIX.

Empowering Every Ability: Egypt's Pioneering Journey Towards Financial Inclusion

Central Bank of Egypt advances financial inclusion for persons with disabilities through targeted regulations, accessible services, and collaborative initiative

Our work in Bangladesh

Learn how the Alliance is advocating for inclusive digital payments for resilience and growth in Bangladesh.

Opinion: Africa’s women and youth hold the key to unlocking One African Market

2023 Annual Report

Scaling responsible digital payments to deliver the Sustainable Development Goals, particularly financial equality for women