Digitization

How do countries organize themselves to coordinate digital financial inclusion and digital public infrastructure to drive economic growth? The case of Benin

Benin leads its region in advancing financial inclusion and digital payments through major reforms that expand digital transactions and support inclusive economic growth.

Digital Payments, Real Business: How Latin America and the Caribbean Is Driving Productive Inclusion

The digitalization of MSMEs is transforming the way business is done and redefining inclusion, productivity, and the economic future of the region.

Brewing inclusion: what coffee farmers in Ethiopia are telling us about digital payments

Insights from farmers’ voices in a new 60 Decibels study with the Oromia Coffee Farmers’ Cooperative Union

Building Trust in Raast Merchant Payments

Secure for users. Accountable for providers. Built to make RAAST as trusted as cash.

How has Côte d’Ivoire integrated responsible digital payments into public hospital care?

This study highlights Côte d’Ivoire’s major step forward in modernizing its public health system with the launch of Santé CIV, an application to streamline digital health payments.

How to digitalize the microfinance sector? Examples from the West African Economic and Monetary Union (WAEMU) countries

Developed by the Senegalese company GSIE Technology and the Professional Association of Decentralized Financial Systems of Senegal (APSFD-Senegal), SUNU NAFA enables even the smallest microfinance institutions to serve clients in remote rural areas. Customers can now complete transactions safely from home, saving time, reducing travel costs, and avoiding exposure to physical risks.

How has Senegal made responsible digital payments a catalyst for universal health coverage?

This study highlights Senegal’s transformative leap toward universal health coverage with SEN-CSU, a public digital platform that enables responsible and inclusive enrollment and payment for health insurance.

Scaling merchant payments on RAAST: a responsible pricing blueprint for Pakistan

Affordable for merchants. Sustainable for providers. Built for Pakistan’s instant payment system.

Unlocking digital inclusion for women in Jordan

Jordan has improved financial inclusion, but women, youth, small businesses, and refugees still face major barriers to accessing digital financial services.

Digital wages can unlock women’s economic power in Bangladesh

Beyond Access: From Accounts to Opportunity

The World Bank’s Global Findex 2025 is a scorecard on how well countries, across the globe are transitioning from cash toward equitable digital payments. Headline number shows that 79 percent of adults now own an account, up 28 points since 2011. Financial exclusion for women remains significant and many accounts remain inactive.

Shaping Africa’s Digital Future: A Call for Sovereign Roadmaps

With the DPI Roadmap Playbook as a guide, Africa has a unique opportunity to shape a digital future that is people-first, inclusive, and sovereign.

2024 Annual Report - Powering financial inclusion, economic growth, and digital transformation

Responsible digital payments: Powering financial inclusion, economic growth, and digital transformation

Expanding Opportunities for Egypt’s Women- and Youth-Led MSMEs Through Digital Trade

A new collaboration between the Better Than Cash Alliance (the Alliance), the African Continental Free Trade Area (AfCFTA) Secretariat, the Central Bank of Egypt (CBE), and partners such as the African Union Women, Gender and Youth Directorate and AUDA-NEPAD is working to address persistent gaps in digital trade and financial inclusion.

Transforming Ethiopia’s Health Sector: Digitizing Payments for Improved Access and Efficiency

Ethiopia’s Ministry of Health launched a nationwide Digital Health Payment Initiative in August 2024, aiming to revolutionize healthcare payments by making them more efficient, transparent, and inclusive through digital financial services.

Bridging the Digital Divide: Gender Insights on Remittance Access, Usage, and Financial Health

This report explores the experiences of migrants and their families with international remittance services.

G20 Brazil Policy Options for Bridging the Last Mile

The Better Than Cash Alliance released the G20 Policy Options to Improve Last Mile Access, offering actionable public policy recommendations to tackle systemic barriers to financial inclusion.

How to Build Trust When Using Generative AI & Chatbots To Improve Digital Financial Services?

The Better Than Cash Alliance is collaborating with partners to highlight responsible AI innovations and emerging guidelines in digital financial services.

UNDP welcomes the Better Than Cash Alliance to accelerate financial inclusion through responsible digital payments

The Better Than Cash Alliance has transitioned from UNCDF to join UNDP’s Sustainable Finance Hub

Call to Action: Health for All through Responsible Digital Payments

Despite global technological advancements, healthcare costs continue to push millions into extreme poverty every year. …