Digital Payments Resources

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Alliance Report

Promoting Decent Work by Digitizing Wages Responsibly in Jordan

Learn more in our new report launched with ILO, Better Work and GIZ on supporting the responsible scaling of digital wages to advance decent work in Jordan.
Alliance Report

Digitizing workers’ payments for economic recovery and decent work Example: Senegal

This study presents a unique perspective, comparing concrete experiences from large companies to small- and medium-sized businesses.

© © Shutterstock
Alliance Report

The Role of Digital Financial Inclusion in Preparing for Older Age and Retirements

This paper, jointly released by the Better Than Cash Alliance and the World Bank, summarizes and analyzes the financial challenges faced by older adults.
© © Bill & Melinda Gates Foundation
Alliance Report

Public Financial Management and the Digitalization of Payments

Joint report by the Better Than Cash Alliance, the Center for Global Development, and the Overseas Development Institute, building on work with the International Monetary Fund in 2017.
© © Better Than Cash Alliance
Industry Report

Balancing financial inclusion and data protection in South Africa: Black Sash Trust v Minister of Social Development

The participation of many underprivileged social clusters in the financial services sector has invariably been problematic in South Africa. This may be attributed to the country’s laws and p…
© © Mastercard
Industry Report

Next Steps for the Digital Revolution in Africa: Inclusive Growth and Job Creation Lessons from Kenya

This paper provides examples of how digitization in Kenya has supported the economy via a retail electronic payments system, financial inclusion, increased financial sector vibrancy, and pushed GDP growth with it.

© © Better Than Cash Alliance
Industry Report

Household finance and economic development

This chapter provides an overview of financial inclusion around the world and discusses the empirical evidence on how the use of formal financial services significantly contribute to inclusive growth and economic development.

© © Bill & Melinda Gates Foundation
Industry Report

Mobile money

This review provides an overview of the operations and impacts of mobile money in the developing world and discussing what the future of mobile money in developing economies may look like.
© © Better Than Cash Alliance
Industry Report

Finclusion to Fintech: Fintech Product Development for Low-Income Markets

The paper presents detailed insights from 15 years of financial inclusion research to highlight the importance of fintech, including proposing product development ideas for Fintech players, to better serve developing world market.
Alliance Report

Building Inclusive Digital Payments Ecosystems: G20 Guidance Note for Governments

Endorsed by G20 Heads of State and Government, this guidance note supports the implementation of the G20 High-Level Principles for Digital Financial Inclusion in the context of inclusive digital payments ecosystems, reflecting lessons drawn from policy development and implementation initiatives undertaken in several countries.
© © Better Than Cash Alliance
Industry Report

Leapfrogging': of the Nature and Economic Implications of Mobile Money

This survey examines the evolution of mobile money, its important role in widening financial inclusion, and the impact of regulation on the development of mobile money systems.

© Photo Credit: Nethope.org
Industry Report

Barriers to transforming government in Jamaica: challenges to implementing initiatives to enhance the efficiency, effectiveness and service delivery of government through ICTs (e-Government)

It can be argued from the data analyzed that the factors which undermine the use of ICTs to improve government efficiency, effectiveness and public service delivery in Jamaica include: techn…
© CGAP
Industry Report

DaviPlata: Taking Mobile G2P Payments to Scale in Colombia

This CGAP research paper describes the key challenges Davivienda, a Colombian bank faced through the journey to delivery G2P payments over mobile: how the service delivery model had to be ad…