Responsible

The Trust Quotient: An ASEAN Policy Toolkit for Unlocking Responsible Digital Payments for Micro-Merchants

Real-world experiences from micro-merchants across ASEAN that highlight the factors that build or erode trust in DFS.

Our Work on Digital Public Infrastructure (DPI)

DPI, encompassing digital payments, identification, and data exchange, can significantly accelerate financial inclusion and economic growth. By enabling secure, scalable, and interoperable systems, DPI reduces costs, enhances security, and expands access to underserved populations.

Global engagement in scaling instant payments: insights, strategies, and trust building

Over the past few months, the Alliance facilitated a series of peer exchanges, bringing together the architects of some of the world’s most dynamic digital payment platforms—systems that process billions of transactions monthly, such as India’s Unified Payments Interface (UPI) and Brazil’s rapidly evolving PIX.

Our work in Bangladesh

Learn how the Alliance is advocating for inclusive digital payments for resilience and growth in Bangladesh.

Opinion: Africa’s women and youth hold the key to unlocking One African Market

2023 Annual Report

Scaling responsible digital payments to deliver the Sustainable Development Goals, particularly financial equality for women

Scaling Responsible Digital Payments in the Indonesian Cocoa Sector

The Government of Indonesia, with the Indonesian cocoa sector and the Better Than Cash Alliance has conducted a first-of-its-kind sizing exercise to assess opportunities for digital financial inclusion for smallholder cocoa farmers.

Central Bank of Jordan Launches Second National Financial Inclusion Strategy

The Central Bank of Jordan commits to adopting the UN Principles for Responsible Digital Payments

Become a Certified Digital Finance Practitioner!

An exciting update to the UN Principles for Responsible Digital Payments online learning course!

Recourse > How to make it clear, quick and, responsive!

How are financial service providers, governments, and regulators improving recourse systems to increase trust and treat users fairly?

Cómo hacer que los mecanismos de resolución de controversias sean claros, rápidos y eficaces

Estudios de caso de México, Filipinas y Ghana para demostrar cómo se han mejorado los mecanismos de resolución de controversias

Our work on agriculture

Learn about how the Alliance advocates for responsible payment digitization in agriculture

Make recourse clear, quick, and responsive

Case studies from The Philippines, Ghana, and Mexico to demonstrate how recourse has been improved

L’essor des paiements de santé numériques responsables pour une meilleure qualité de vie des Sénégalais

IWCA Endorses Responsible Digital Payments to Accelerate Women's Economic Participation in Coffee Value Chain

The IWCA endorses UN Responsible Digital Payments as a game-changer for women at every step of the coffee supply chain.

Progress Report on the Implementation of the G20 High-Level Principles for Digital Financial Inclusion

This progress report compiles responses from a self-assessment survey conducted among both G20 and non-G20 countries, incorporating guidance from international standard-setting bodies. The aim is to produce a comprehensive summary highlighting key findings and suggesting potential next steps for the GPFI.

2023 Highlights Newsletter

This year, members and partners, in collaboration with our Secretariat team, moved the responsible payment digitization agenda forward across sectors, from agriculture and trade to health and decent work.

Diokno showcases PH’s digitalization progress