Responsible

Transforming Ethiopia’s Health Sector: Digitizing Payments for Improved Access and Efficiency

Ethiopia’s Ministry of Health launched a nationwide Digital Health Payment Initiative in August 2024, aiming to revolutionize healthcare payments by making them more efficient, transparent, and inclusive through digital financial services.

Maximising consumer voices in digital financial services policy-making

This report highlights strategies for advocating fair, safe, and sustainable DFS, addressing issues like resource constraints and the need for technical expertise.

How to Build Trust When Using Generative AI & Chatbots To Improve Digital Financial Services?

The Better Than Cash Alliance is collaborating with partners to highlight responsible AI innovations and emerging guidelines in digital financial services.

Responsible Digital Payments for All

UNDP welcomes the Better Than Cash Alliance to accelerate financial inclusion through responsible digital payments

The Better Than Cash Alliance has transitioned from UNCDF to join UNDP’s Sustainable Finance Hub

Call to Action: Health for All through Responsible Digital Payments

Despite global technological advancements, healthcare costs continue to push millions into extreme poverty every year. …

The Trust Quotient: An ASEAN Policy Toolkit for Unlocking Responsible Digital Payments for Micro-Merchants

Real-world experiences from micro-merchants across ASEAN that highlight the factors that build or erode trust in DFS.

Our Work on Digital Public Infrastructure (DPI)

DPI, encompassing digital payments, identification, and data exchange, can significantly accelerate financial inclusion and economic growth. By enabling secure, scalable, and interoperable systems, DPI reduces costs, enhances security, and expands access to underserved populations.

Global engagement in scaling instant payments: insights, strategies, and trust building

Over the past few months, the Alliance facilitated a series of peer exchanges, bringing together the architects of some of the world’s most dynamic digital payment platforms—systems that process billions of transactions monthly, such as India’s Unified Payments Interface (UPI) and Brazil’s rapidly evolving PIX.

Our work in Bangladesh

Learn how the Alliance is advocating for inclusive digital payments for resilience and growth in Bangladesh.

Opinion: Africa’s women and youth hold the key to unlocking One African Market

2023 Annual Report

Scaling responsible digital payments to deliver the Sustainable Development Goals, particularly financial equality for women

Scaling Responsible Digital Payments in the Indonesian Cocoa Sector

The Government of Indonesia, with the Indonesian cocoa sector and the Better Than Cash Alliance has conducted a first-of-its-kind sizing exercise to assess opportunities for digital financial inclusion for smallholder cocoa farmers.

Central Bank of Jordan Launches Second National Financial Inclusion Strategy

The Central Bank of Jordan commits to adopting the UN Principles for Responsible Digital Payments

Become a Certified Digital Finance Practitioner!

An exciting update to the UN Principles for Responsible Digital Payments online learning course!

Recourse > How to make it clear, quick and, responsive!

How are financial service providers, governments, and regulators improving recourse systems to increase trust and treat users fairly?

Cómo hacer que los mecanismos de resolución de controversias sean claros, rápidos y eficaces

Estudios de caso de México, Filipinas y Ghana para demostrar cómo se han mejorado los mecanismos de resolución de controversias

Our work on agriculture

Learn about how the Alliance advocates for responsible payment digitization in agriculture