Quality of service more important than cost for humanitarian workers

Resource published May 25, 2016

A report by Electronic Cash Transfer Learning Action Network (ELAN)

The Electronic Cash Transfer Learning Action Network (ELAN) hosted two mobile money workshops in January 2016 in Dakar (Senegal) and in Gisenyi (Rwanda). The workshops were attended by 52 individuals from seven countries across West Africa and the Great Lakes region. Participants represented 16 humanitarian agencies (HAs) and 11 private sector service providers (SPs).

View report on ELAN website